Seamless and Secure Customer Data Exchange

Slash Call Times | Eliminate Errors | Improve Customer Experience
Increase Productivity | Maximise Profit | Optimise Customer Data Management

Mock up on a laptop screen of one of the app screens for GetMyDetails - the app that simplifies your lifeAutomated call centre verification. Secure reliable data synchronised across platforms and with partners
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Simplify collection and optimisation of customer data

Data integrity and quality with SYNQ. Secure reliable data synchronised across platforms and with partners

Minimise errors

Doing away with manual form filling means higher levels of accuracy and customer satisfaction, as well as shorter calls

Optimised data solutions. Secure reliable data synchronised across platforms and with partners

Optimise data

Accurate data can be seamlessly transferred to your sales and marketing applications

Mock up of one of the app screens for GetMyDetails - the app that simplifies your life

Secure and seamless verification for call centres

Data integrity and quality with SYNQ. Secure reliable data synchronised across platforms and with partners

Enhance accuracy

Securely sharing information through the widget removes verbal exchanges, reducing errors and improving accuracy.

Optimised data solutions. Secure reliable data synchronised across platforms and with partners

Two-way verification

Two-way verification ensures trust by confirming legitimacy on both sides of the call.

Get your customers in GetMyDetails today

Start streamlining your customer experience, increasing their loyalty and saving your money today

Talk to the GetMyDetails team or download the GetMyDetails app to experience data management at its most efficient.

Features

A robust set of
features and benefits

GetMyDetails streamlines customer experience and engagement, saving you time and money while winning customer loyalty

Simple data registration. Secure reliable data synchronised across platforms and with partners

Registration Data

Put your customers in control of the data they share with you. The GetMyDetails app removes the need for form filling. Optimise the data captured by integrating with your existing sales and marketing tools.

Secure by design. Secure reliable data synchronised across platforms and with partners

Security Questions

Say goodbye to the laborious set of security questions on your call centre script. Simply send your customer a GetMyDetails request, they confirm they're happy to share and hey presto you're on to the real business!

Data and information sharing amongst groups. Secure reliable data synchronised across platforms and with partners

User Groups

Enable customers to create groups, seamlessly capturing and sharing the data required by you to set up their trip or experience. The unique GetMyDetails keyboard allows them to share the group's data when registering.

QR code scanning to optimise user registration. Secure reliable data synchronised across platforms and with partners

QR Codes

Display a code to your customer while they're on site. They scan and select the data they wish to share with you, either their own or that of a group of individuals. Information is shared instantly and your new customer or group is registered.

Custom SYNQ keyboard for simple data entry. Secure reliable data synchronised across platforms and with partners

Keyboard

Your customers can seamlessly switch from the normal QWERTY keyboard to the unique GetMyDetails one. With one tap they can drop in the personal or group data required when completing your forms.

Personal SYNQ App for iOS and Android. Secure reliable data synchronised across platforms and with partners

App

Enable your customers to store their personal data in order to repeatedly share it with you and others. Put them in control of what they share and who they include, speeding up their experience every time they buy.

For teams

Designed for organisations of all shapes and sizes

Data solution for service providers. Secure reliable data synchronised across platforms and with partners

Service providers

Speed up any purchase on site or online with GetMyDetails, whether you're an activity centre, hairdresser, bank, cinema, theatre or shop. Capture vital, accurate customer information and integrate with sales and marketing apps.

Healthcare sector SYNQ data solution. Secure reliable data synchronised across platforms and with partners

Healthcare

GetMyDetails facilitates the seamless registration of new patients and management of appointments whether for dentists, GPs, physiotherapists, acupuncturists or chiropractors. Capture vital, accurate customer information and integrate with sales and marketing apps.

Healthcare optimisation with SYNQ

Travel

GetMyDetails makes quick work of registering travellers and their companions. Tour operators and airlines ensure the success of customer processing activities by accurately capturing vital personal information and integrating booking systems and process automation.

Easy complete your passenger locator form with SYNQ.  Secure reliable data synchronised across platforms and with partners
FAQs

Frequently Asked Questions

Where is my data stored?

By default your data is just stored on your phone. We don’t keep a copy of it on our server unless you create an account.

Is my data safe?

Your data is encrypted using TODO technology.  When it is transmitted across between yourself and other users of the app, it is encrypted using TODO technology. Even if someone could intercept the communication, they could not understand it. The technology we use is at least as good as the technology used between your online banking app and your bank.

Can I make a backup?

Yes, you can backup your GetMyDetails information using the usual iCloud or Android backup tools. The information in the backup is encrypted and can only be read by GetMyDetails.

Can I store my data on your server?

You can.  It is encrypted, we cannot read it. This allows you to log in from multiple devices, or because you’d like us to keep a backup for you. But there is no need to do this unless you want to. The app works fine without it.

Do I need to make an account, or store my data on your server?

No. You can use all of the features of GetMyDetails without making an account. When we were designing GetMyDetails we decided our biggest nightmare would be being responsible for one huge database with everyone’s personal information on it, so we decided not to.

What happens if I lose my phone?

The information you have stored in our app will be part of your iCloud backup (confirm). So it is possible to restore it. But someone else can only access your information if they can unlock your phone. Your GetMyDetails information can be further protected by using FaceID or fingerprint protection if your phone has it.

What if someone steals the backup?

The backup cannot be read by anyone.

Ready to get started? Get in touch today to open an account.

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